Supported areas

Delivery is limited to participating apartment communities in Selected participating apartment communities in Bengaluru. A community must be active in the catalogue and within the delivery operation for an order to be accepted.

Delivery windows

The active product page shows the delivery window for the selected community offering. Delivery timing is an estimate within that window and may vary with route conditions and community access.

Delivery charges

Any applicable delivery charge will be shown before order confirmation.

Address, tower, and flat accuracy

Customers must provide an accurate community, tower, flat, and contact number. An incorrect or incomplete address can cause a delay, failed delivery, or additional coordination.

Customer availability

Customers should be reachable during the delivery window or provide an approved handoff instruction. We may return, reschedule, or mark an order as undeliverable when no authorized recipient is available.

Missed delivery

Contact support promptly. A repeat attempt or alternative handoff will depend on product condition, route capacity and community access.

Weather, sourcing, and access delays

Weather, harvest timing, supplier constraints, traffic, building security, and access restrictions may delay or prevent delivery. We will communicate material changes when a contact route is available and explain the next available remedy.

Pilot packing and delivery

Wingspire Labs Private Limited handles current pilot packing and Wingspire Labs Private Limited handles current pilot delivery.

Order tracking and communication

Order and delivery updates are provided through the channels enabled for the service, such as the order status page, phone, or other disclosed communication channel. Keep your phone reachable for delivery coordination.

Delivery support

For a delivery problem, contact admin@wingspirelabs.com or +91 93807 67321. Response is expected Within one business day.